Privacy Policy

At SuperDuperPets, we care about your privacy and the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our services.

What information do we collect?
We may collect the following types of information from you:

Personal information: This includes your name, email address, phone number, address, and any other information that you voluntarily provide to us when you register, subscribe, contact us, or participate in our activities. We may also collect information about your pets, such as their names, breeds, ages, and preferences.
Non-personal information: This includes information that does not identify you personally, such as your browser type, device type, operating system, IP address, location, and other technical data. We may also collect information about your usage of our website and services, such as the pages you visit, the links you click, and the time you spend on our site.
Cookies and other tracking technologies: We use cookies and other similar technologies to enhance your experience on our website and services. Cookies are small files that are stored on your device and allow us to remember your preferences, customize your content, and analyze our traffic. You can manage your cookie settings in your browser or device settings.1
How do we use your information?
We use your information for the following purposes:

To provide and improve our website and services: We use your information to deliver our content, products, and services to you, to respond to your inquiries and feedback, to troubleshoot and fix any issues, and to improve the quality and functionality of our website and services.
To communicate with you: We use your information to send you newsletters, offers, promotions, and other updates that may interest you. You can opt out of receiving these communications at any time by following the instructions in each email or contacting us.
To personalize your experience: We use your information to tailor our website and services to your preferences, interests, and needs. We may also use your information to show you relevant ads and recommendations on our website and other platforms.
To protect our rights and interests: We use your information to comply with our legal obligations, to enforce our terms and conditions, to prevent fraud and abuse, and to protect our rights, property, and safety, as well as the rights, property, and safety of our users and partners.
How do we share your information?
We do not sell, rent, or trade your personal information to third parties without your consent. We may share your information with the following parties for the purposes described above:

Service providers: We may share your information with third-party service providers that help us with our website and services, such as hosting, analytics, payment processing, email delivery, and marketing. These service providers are contractually obligated to protect your information and use it only for the services we request.
Affiliates and partners: We may share your information with our affiliates and partners that offer products or services that may complement or enhance our website and services. These affiliates and partners are subject to their own privacy policies and practices, which we encourage you to review before engaging with them.
Law enforcement and regulators: We may share your information with law enforcement and regulators if we are required to do so by law, or if we believe that such disclosure is necessary to protect our rights and interests, or the rights and interests of others.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, modification, or disclosure. We use secure servers, encryption, firewalls, and other technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account and password, and for any activity that occurs under your account.

How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes for which we collected it, or as required by law. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy.

What are your rights and choices?
You have the following rights and choices regarding your information:

Access and update: You can access and update your personal information by logging into your account or contacting us.
Delete and withdraw: You can delete your account or withdraw your consent to our use of your information by contacting us. Please note that some information may remain in our records for legal or operational reasons.
Opt out and unsubscribe: You can opt out of receiving marketing communications from us by following the instructions in each email or contacting us. You can also opt out of certain cookies and tracking technologies by adjusting your browser or device settings.
Object and complain: You can object to our use of your information for certain purposes, or complain about our privacy practices, by contacting us. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our website and services, or in the applicable laws and regulations. We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our website and services after the effective date of the updated privacy policy constitutes your acceptance of the changes.

How do you contact us?
If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

SuperDuperPets 18RUE ALHOURIA, Oriental, Maroc